Privacy Policy

Privacy Policy Welcome to Newcop.nl (the “Site”). We understand that online privacy is essential for users of our site, especially when making a purchase. This statement governs our privacy policy regarding those users of the Site (“Visitors”). These include visitors who casually browse the site, as well as visitors who decide to make a purchase or use a service through the Site or register via the Site to take advantage of the various services offered by Newcop.nl.

PERSONALLY IDENTIFIABLE INFORMATION OF SITE-KNOWN OR REGISTERED VISITORS
This pertains to all information that identifies or can be used to identify, contact, or locate individuals to whom this information pertains, including but not limited to, name, address, phone number, fax number, Twitter account, Facebook account, Instagram account, email address, financial or other social network profiles. Personally identifiable information does not include information collected anonymously (i.e., without identifying the individual user) or demographic information not linked to a specific individual.

WHAT PERSONALLY IDENTIFIABLE INFORMATION IS COLLECTED?
Newcop.nl collects general data from all our visitors, such as the source of search engines, the keywords used, and the pages visited, among others. For registered users, we collect additional information such as name, address details, phone numbers, and email addresses. The extent of personally collected information depends entirely on the nature of the registered visitor/customer and the scope of the service and/or purchase.

Data about size information and device information is also stored, among other things.

Below is a general overview of this information.

Newcop.nl processes your personal data when you use our services and/or provide it to us. Below, you’ll find an overview of the personal data we process:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • Other personal data actively provided, for example, by creating a profile on this website, in correspondence, and by phone
  • Data about your activities on our website
  • Data about your browsing behavior across various websites (for example, because this company is part of an advertising network)
  • List of customer contact information via an app
  • Internet browser and device type
  • Bank account number

WHICH ORGANIZATIONS COLLECT (PERSONAL) INFORMATION?
In addition to the information Newcop.nl collects from general visitors and registered visitors, third parties (such as banks, payment service providers, and other affiliated financial institutions involved in the transaction) may collect data that is only relevant during a financial transaction. A good example of this is iDeal, your own bank, or a credit card company with a secure environment. We have no control over how these third parties use this information, but we do ask them to disclose how they use this personal information of registered visitors or general visitors. Some of these third parties may act as providers of various payment options and essentially act as intermediaries for banks and other financial institutions, not collecting customer information themselves and not having a database storing personal data.

PARTNERS At Newcop.nl, we collaborate with third parties to process all orders. Below, we explain each partner we work with and their roles:

  • Mollie – Handles the payment process and receives (payment) data.
  • Google Analytics – Data traffic monitoring system and data analysis tool.
  • PostNL – Shipping orders.

With all these partners, there is a data processing agreement that complies with the rules of the GDPR. This means there are clear agreements between Newcop.nl and our partners. It also means that both Newcop.nl and our partners are prohibited from selling or leaking data.

ORDER ONLINE
When making an online purchase, payment details are stored. We are legally obligated to retain the data for 7 years. If you pay by credit card, a fraud check may be conducted based on several factors, such as the transaction country, postal code, country, delivery address, and country of birth. If there is an issue, we will contact you. To place an order, we need information, including name, address, phone number, and email address to send the package and share the tracking code with you. This information will also be shared with several partners, as mentioned above.

Furthermore, we retain order information to respond to your inquiries. For example, in case of a complaint, we can use this information to assist you.

ACCOUNT
To create an account on our website, we request your personal information, including gender, first and last name, address, postal code, city, email address, and a password.

Additionally, you can subscribe to our newsletter if you have an account. When you subscribe, your email address, first name, and last name will be stored. You always have the option to unsubscribe from the newsletter.

In your account, we will also store the following information: order history and wish list.

HOW DOES THE SITE USE YOUR PERSONAL INFORMATION?
We use personally identifiable information to customize and optimize the Site to the user’s preferences, to provide appropriate services, and to process your purchase, such as sending your order. The information is also used to provide you, as a visitor or registered customer, with the right support, including contact moments, specific inquiries, or sending requested information.

Newcop.nl processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or advertising brochure
  • Being able to call or email you if necessary to perform our services
  • Informing you about changes to our services and products
  • Providing you with the opportunity to create an account
  • Delivering goods and services to you
  • Newcop.nl monitors your browsing behavior across different websites to tailor our products and services to your needs.

WITH WHOM CAN THE INFORMATION BE SHARED?
Personally identifiable information about registered customers may be shared with other registered customers to provide product recommendations. This information is summarized and pertains only to demographic data such as age groups, gender, and geographical data such as cities, provinces, or countries. In no case will we share specific information such as names, addresses, phone numbers and email addresses, financial data, or social network data with other registered customers.

The sending of emails will comply with opt-in legislation. You have given prior consent to receive emails. You also have the option to unsubscribe from the newsletters or other emails sent by Newcop.nl at any time. This can be done via an unsubscribe link found in each newsletter.

HOW IS PERSONALLY IDENTIFIABLE INFORMATION STORED?
Personally identifiable information collected by Newcop.nl is securely stored and is not accessible to third parties or Newcop.nl employees except for the purposes mentioned above.

WHAT OPTIONS ARE AVAILABLE TO VISITORS REGARDING THE COLLECTION, USE, AND DISTRIBUTION OF INFORMATION?
Visitors and registered customers can opt-out of receiving unsolicited information such as newsletters or contact from us and/or our suppliers and affiliated organizations by responding to emails according to the instructions. Visitors can also contact us at the following address: info@newcop.nl.

CAN A VISITOR DELETE OR DEACTIVATE PERSONALLY IDENTIFIABLE INFORMATION?
We offer registered visitors and customers the option to delete or deactivate certain personally identifiable information. However, the visitor and/or registered customer must contact us to have all information removed from the database. Some information will always remain in the database. After contact, we will proceed to permanently delete all personally identifiable information, which we will do within 4 weeks. An individual who has requested the deactivation of personally identifiable information will be completely removed from the Site’s database. Newcop.nl will never sell personally identifiable information related to individuals to third parties.

WHAT HAPPENS IF THE PRIVACY POLICY CHANGES?
We will notify unregistered visitors through the website and also notify registered customers via email if there are changes to the privacy policy.

If we decide to implement a new Privacy Policy that states we will disclose personally identifiable information differently, we will individually approach these registered customers or visitors via email and request them to accept or reject the new privacy policy. If a registered visitor or customer declines the new policy, we will proceed to delete the personally identifiable information of these individuals.

LINKS
Newcop.nl may contain links to other websites such as youtube.com, for example. Please be aware that when you click on one of these links, you will be redirected to another website. We recommend reading the privacy policies of these linked sites. The privacy policies of these websites may differ from those of Newcop.nl.

CONTACT
Our Privacy Policy is based on GDPR regulations. If you have any questions or comments, you can contact us at: info@newcop.nl.